FREQUENTLY ASKED QUESTIONS
Delivery time depends on the type of order. For customized furniture, it usually takes a minimum of 30 days or the timeline shared by our sales team at the time of order confirmation. However, if the product is already available in stock and ready to go, we make sure the delivery is processed and dispatched within 48 hours. Our goal is to deliver as quickly as possible while maintaining quality and care during handling.
We have a clear and fair policy for refunds and claims. If an order is cancelled within 24 hours of advance payment, the amount is fully refundable. If it is cancelled after 24 hours, 40% of the advance will be deducted. In case of any issue with the product, our warranty and after-sales team is available to resolve the matter professionally, ensuring you are satisfied with your purchase.
Yes, customization is one of our strengths. We can modify designs, sizes, colors, fabrics, and finishes according to your needs. Whether you want a modern luxury look or something simple and functional, our team works with you to create furniture that perfectly matches your style and space.
Our furniture is crafted with premium materials and goes through detailed finishing to ensure durability. You can visit our showroom to personally check the quality, or you can also read our customer reviews on Google to see what others say about their experience with Premier Art Furniture.
Placing an order is very simple. You can visit our showroom, contact us through our website, or connect with us on social media. Once you select your furniture, an advance payment of 50% confirms the order, and the remaining balance is cleared before delivery. Our team guides you through the entire process, from selection to delivery.